Reviews

Facebook

We are currently decluttering our flat and refreshing the furniture. One of things we needed to do was get rid of the mattress and old bed, as well as boxes and bags of things we didn’t need anymore. We got in touch with the team at Mason Moves Bristol after a friend recommended them. They were friendly, knowledgeable and really happy to help. I loved the fact that we could book easily online and that they got back to us quickly using the Facebook messenger business facility. The team that arrived were fab and helped us get everything we needed removed, quickly and efficiently. I would wholeheartedly recommend Mason Moves Bristol to anyone needing moving / decluttering services. Excellent value for money and a lovely friendly team!!
Marie Anne
10/10 service, definitely recommend! They were very helpful and went above and beyond our expectations. Will definitely use their services again
Matilda Maybee
Brilliant from start to finish. Very professional, reliable, organised and polite. All wearing uniform and took pride in their work. Well work the money and less stress for moving. Would not hesitate to use again or recommend to family and friends. 10/10
Tara Louise Gillmonn
Fantastic service! Cannot recommend enough. Made my move so easy and stress free. Such friendly guys and nothing was too much! I would definitely use again and recommend to anyone. Thankyou again! 5 ‘S!
Poppy Herridge
Very helpful and polite. Would highly recommend.
Luke Carter
What an AMAZING service! On time, tidy, friendly, excellent price... they went above and beyond! Thank you for helping me with a great start in my new home! 5*! Would highly recommend!
Kym Culblaith
I highly recommend! Brilliant company to do business with and very professional and polite. Best removal company you will ever have
Neil D Norton
Could not fault this company even if we tried! Short notice booking which included 3 collection locations before delivering to a fourth and the guys were absolutely amazing, no complication was an issue for them and they were so helpful, friendly and professional! Came to cwmbran from Bristol and were the best value for money compared to anyone else we’ve used previously or had quotes from! Would 100% recommend & book a move with them again if needed!
Kayleigh Pope
Brilliant service at short notice, very professional. Would recommend over any other firm in Bristol (And have had to use a few.) Lovely guys, and over and above on the service. Very grateful to them. 5 star.
Sarah-ann Van Leeuwen
Brilliant service at short notice. Cannot fault.
Joe Samuels
Very good and professional service. Removed our items within 24 hours of contacting. We would definitely recommend!
Angharad Jenkins
Cannot express the gratitude I have for these guys, professionals through and through, they helped with the pressure of moving and took control with the communication for the collection point. Very reasonably priced and extremely helpful! Thank you guys, even with less than 4hrs notice it was booked and delivered in a very professional manner, 5 star company
Lisa Marie
Used Mason Moves Bristol today and couldn't have asked for better people. Friendly, professional and did a fantastic job of a flat move. Worked extremely quickly whilst taking care of the furniture and all at a great price. Would highly recomments and will be using them again soon for another house move!!
Billy Cuff
I can’t recommend these guys highly enough. They replied quickly, fitted us in last minute and then happily took the door off for us when the sofa didn’t fit in! Definitely give them a call, I reckon they could handle anything at a great price too.
Sarah Rowe
highly recommend wayne.. brilliant service to remove all the waste i had built up over time n made sure the drive was spotless. good value for money, i would deffently use him again in the future
Josh Strawford
I had to move to a new flat recently, and if you're in the same situation then look no further than Mason Moves Bristol. Wayne and Jake did a fantastic job , especially with getting things into the new place (sorry about the stairs guys!). They were friendly, patient, and made the whole move seem stress-free. Highly recommended - I would definitely use their service again.
Steve Hardy
Excellent service and value for money. Prompt response to enquiry and very efficient and professional moving of a large corner sofa. Would highly recommend!
Marie Mooney
Wayne and his lad delivered some furniture I bought from British Heart Foundation yesterday to my flat in Bath. The sofa bed was huge and it was a bit hairy whether it was going to get in or not. They took extra time to sort it and take the door off etc. even though on a tight schedule and I couldn't be happier. Professional, friendly, polite and good communicators. Thanks guys!
Alexa Bingham
This company is absolutely amazing! Wayne and Jack help me last Saturday with my moving and I wouldn’t have survived that day without them.
It was a long day, moving between 3 cities and they’ve made it look easy! They were always happy to help, really friendly and they can solve any problem (also help me to dismantle and assembled again my furniture!)
The price is very competitive and the service unbeatable. I can’t recommend it highly enough!
Thank you guys for all! I definitely call you again next time!
Helena Villegas
Wayne & Jack helped us move into our first home today and were absolutely brilliant. After worrying that we wouldn’t get it all done in four hours, they had that van loaded in no time in fact they made it look easy. They are both so friendly which made all the difference and we are now in our new home stress free! If only you did a unpacking service Would recommend you to everyone needing a hand with moving, not only for the competitive price but all round great customer service. Thanks again guys!
Martine Lewis
Wayne, Jack and Alex were the perfect team to help me move. They did absolutely everything I expected and more. They had not much space to work with lots of stuff and transferred it to my new place up 3 flights up of stairs. The best guys for the job, so professional and helpful. Thank you!
Lily Westerman
Mason Moves helped me move home yesterday and I was well impressed with the service, the price and general helpful suggestions from the guys as to ‘what goes where’. Would definitely recommend and their quote was a lot lower than I had been quoted by other well known local firms Well happy
Louise Evans
Wayne and Nicky helped me move house last week. They are both super friendly, were professional throughout and really competitive prices. I was kept fully updated and they made moving house a breeze! Highly recommend to all! Will definitely be using again in the future!!
Mollie Stephens
I cannot recommend Mason Moves Bristol highly enough!! (and I'm not one to usually leave reviews) I recently had to empty the contents of my large 4 bedroom house in Bristol and move it into a storage unit until my next house is ready. Not a small job. Wayne provided me with a very competitive quote and I felt confident he was the man for the job. Wayne arrived early, got straight to work and worked like an absolute Trojan for the entire afternoon until the job was done. I am incredibly happy with the service provided and as a bonus Wayne is a genuinely nice bloke so it was a pleasure working with him for the day. Very happy customer indeed and I've no doubt I'll be using his services again in the future.
David Phillips
the best moving survive I've ever use, wayne was the nicest guy and thanks to there student service it was a bargain definitely going to be going back next time
Dan Taylor
Thank you so much Wayne and Jake for helping me out today, moving a sofa bed from one side of Bristol and delivered to the other side of Bristol, thanks again.
Kelly Matharu

Google

I highly recommend Mason Moves, fantastic service from start to finish. Nothing was too much trouble for Wayne and Josh, they were both friendly and professional and made sure the move went as smoothly as possible!
Gaby Cawte
The service given Mason moves Bristol Ltd proved exceptional. They were excellent and willing and so helpful and accommodating. Such service is so rare these days. I cannot recommend them highly enough
Michael Nelki
Wayne and his team have just helped my daughter move house, and they did a great job. A very polite and friendly team - nothing was too much trouble, and we were all very pleased with the service they provided. I would definitely recommend them to others.
Paul Bridges
I would highly recommend this moving service. They promptly responded to a last-minute request to remove rubbish from my property, and were able to accommodate the very next day. Wayne and his coworkers were extremely professional, customer-focused, and efficient. Mason Moves Bristol are competitively priced, and willing to work around your schedule. A great choice for any move or rubbish pickup.
Leah Werner
Fantastic service! Cannot recommend enough. Made my move so easy and stress free. Such friendly guys and nothing was too much! I would definitely use again and recommend to anyone. Thankyou again! 5 ⭐️‘S!
Poppy Herridge
We used Wayne because we had heard great things through people and they were definitely right. Wayne and Jake were brilliant and extremely professional during my house move, nothing was to much for them and I can definitely recommend. Will use them again without hesitation. Thanks to both of them
Marykate McAndrew
Wayne and the team were great from start to finish, nothing was a problem. Highly recommended and also great value compared to other companies I had quotes from. Will definitely use again.
Ryan Demmery
Great team. Very quick to respond and do the job, and at very good prices. Would recommend every time.
Frostie Pi
5 stars
Dani Cole

Bark

Great service highly recommend
Claire Chandler
Very prompt and helpful, brilliant job would highly recommend
Mrs Jacqueline Ruddock
Wayne kept me fully informed as to when he would arrive to load up my belongings. Communication was excellent from start to finish. Wayne and Josh did an excellent job, very cheerful and even though i was a little late getting keys they took it all in their stride. I would not hesitate to recommend Mason Moves to people. Also very reasonable rates. Thank you Wayne & Josh .
Kim Stockwell
Excellent service, polite and friendly, took great care with my belongings. Nothing was too much trouble. Would highly recommend.
Jacqueline Milne
Absolutely brilliant service, friendly and helpful. Got everything done in a day and made moving home so much less stressful thanks
Martin
Very helpful and polite. Made a very stressful time a whole lot easier. highly recommend
Luke Paul Carter
We moved house in early March 2021 and MasonMoves was a great choice to help us with that move. Wayne responded quickly to our enquiry and gave us a quote which we felt was very reasonable. We received a text confirmation the day before the move that Wayne and his team would be coming at the agreed time of 9:30am. They came with a large van and 3 men - including Wayne and they worked swiftly, cleanly and carefully -avoiding damage to either decor or furniture. They were always pleasant throughout the day and we were finished and installed in our new home by 4pm. I would definitely recommend MASONMOVES for a straightforward, reasonable and efficient move.
Jan
Excellent service from start to finish. Nothing was too much trouble.. Wayne and his lads worked really hard today as my move was not a easy one . Wish to thank them once again .Would highly recommend
Gaynor Hevingham
Wayne and his son were incredibly helpful today with the house clearance of my late father. They were respectful of the situation and made sure everything ran smoothly. Highly recommend.
Suki Emery
MasonsMovesBristol Limited are the best removal company I’ve ever worked worked with. Their prices are unbeatable, very affordable and reasonable. Their good customer care began from the day we accepted the quote until the the move was completed. They were punctual, friendly, professional and knew what they were doing. They had face covering and followed the covid guidelines. We had a stress free move because of these guys. I would recommend these guys to anyone who wants a stress free move from a reliable and a professional company. I rate these guys excellent 10 out of 10 Thanks guys
Ken
Great and swift communications, I had no problems with Wayne to help in the move.
Neil Herridge
Movers were fantastic , on time and courteous .
Dawn England
Efficient , helpful and polite. Very pleased with service
Dawn
Super friendly, hard working and efficient clearly experienced. Would100% recommend these guys
Marie
Really friendly service, extremely experienced in their job. Price was fantastic and nothing was too much trouble. I would highly recommend
Marie
Wayne and his two sons turned up on time and carried out our move totally stress free. They were all extremely polite, helpful and utterly professional at all times. I would recommend them 100%
Julie Rees
Bang on time - done a great job!-
Keith Knowlden
They arrived early, the job was worse than previously thought, Wayne and his crew dutifully got on with it even tho some it was not nice. I recommend Wayne, nice guy
Alexander McNeff
Wayne was fast and professional, really friendly. Got the job done and reasonable price. Thanks wayne, definitely recommend and worth the money.
Sarah
I highly recommend Wayne. He was professional and friendly and did a great job. I would definitely use his services again. Thank you Wayne for all your help.
Nahid Donald
Ahead of the job Wayne was very prompt to quote, frank about the costs and where savings could be made and flexible about arrangements. The quote was very competitive. On the day the team was prompt, friendly, efficient and very careful (dismantling items rather than risk the fresh paintwork on the stairs). I will definitely use them again.
Heather Wallace
Price was quoted and agreed. Wayne turned up the next day at the time he stated and carried out the work to a high standard. He even came back the next day to pick up what was left over. Absolute gentleman, can’t fault him. Thanks again.
Christopher
It was fantastic moving my things with Masonmove. As soon as I posted the job, I immediately received an email from the company and the phone call. I got from the very beginning of the phone call the best offer and availability compared to the others followed later on,a sense of professionalism and kindness as well as reassurance about the high value of good in transit insurance coverage, let alone the public liability coverage since I kindly requested to be a passenger on the van as well. The van is also of considerable size, allowing for the move of at least an average whole property’s furniture and not just one room like mine. Loading and unloading was included in the offer so was included the help with loading and unloading of the goods. During the two hour drive there was also a friendly chat that gave the feeling that time ran too quickly upon arrival from Bristol to Plymouth.
Dr Hari Yianadakis PhD
Came when they said they was coming and on the job
Solomon Powell
Arrived on time friendly moved our furniture professionally and safely Would definitely recommend
Tony Brown
They were great, arrived on time, cleared away all my garden rubbish efficiently. Was very happy with the service I received.
Nadine